-
0
My Cart{{item.promotion_name}}{{ presentmentCurrencyPriceFormat(item.total_price_with_addon)}} {{ presentmentCurrencyPriceFormat(item.price * item.qty)}}{{ presentmentCurrencyPriceFormat(item.net_price * item.qty)}} {{ presentmentCurrencyPriceFormat(item.price * item.qty)}}{{item.name}} ({{item.variant_name}})Qty: {{ item.qty }}{{ presentmentCurrencyPriceFormat(addon_item.net_price * addon_item.qty)}} {{ presentmentCurrencyPriceFormat(addon_item.price * addon_item.qty)}}{{addon_item.name}} ({{addon_item.variant_name}})Qty: {{ addon_item.qty }}Sub-total:{{ presentmentCurrencyPriceFormat(cart['subtotal']) }}You have no items in your cart !
Return and Exchange Policy
After an order is confirmed, it cannot be modified or canceled. Thank you for your understanding.
If you encounter issues with your received items, please submit an exchange request within 15 days from the date of delivery. Requests beyond this period will not be accepted.
Contact Information
Customer Service Hotline & WhatsApp: +852 56997088 (for online order exchanges)
Instagram/Facebook Inbox: @toochillforyoga
Exchange Terms and Conditions
Exchanges can be processed at any Hong Kong store (recommended to check stock availability in advance).
Items under specific promotional offers (e.g., "30% off selected items" / "50% off when purchasing 2 specified items", etc) are not eligible for exchange.
Each order is limited to one exchange.
If exchanging for a different style, price differences (if any) will not be refunded.
Bring your original receipt (digital copies accepted).
After confirming your exchange request, we will reserve the replacement item. You must complete the exchange within 15 days of receiving the original order. Late requests will not be accepted.
For pre-order exchanges: Once the replacement item arrives at the store, you will receive an email notification. You must complete the exchange within 15 days of the notification. Late requests will not be accepted.
If unable to exchange within 15 days, notify customer service in advance.
Exchanges Will Not Be Accepted Under These Conditions
Removed garment tags.
Lost original packaging.
Used items.
Items damaged or altered by the customer.
Items with odors or perfume scents.
Exchange via Courier (SF Express)
If opting for courier exchange, you will cover round-trip SF Express shipping fees and must return the item within 15 days of receipt. We apologize for any inconvenience.
Sizing Tips
Activewear has high elasticity, so size exchanges are rare. For sizing advice, provide your approximate:
Height
Weight
Bra cup size
Waist circumference
Hip circumference
We’ll recommend a size!
You may also reference sizes from other Asian brands, as our sizing aligns with standard Asian proportions.
No returns are allowed.
